Red Willow Production Company

Business Associate Quickstart

Quickstart Video


Sign-In / Sign-up Process

Red Willow Business Associate Portal Sign-In or Sign-Up – Home (https://owners.rwpc.us/)

  1. Sign In or Sign Up – Sign-In to your existing account or Sign-Up for a New Account
  2. Sign up now – Sign up for a new account.
  3. Email Address – Sign in with an email address that was previously used when signing up for an account.
  4. Password – Sign in with a password that was previously used when signing up for an account.
  5. Forgot your password? – Reset password after verifying email address with a verification code.
  6. Sign In – Sign in with an email address and password that was previously used when signing up for an account.
  7. Sign in with your social account – Sign in with a Microsoft Social Account.


Red Willow Business Associate Portal – Account Sign-Up User Details

  1. Email Address – Enter email address. This will become your username.
  2. Send verification code – Send a varication code to the Email address entered above.
  3. Verification code – Enter the code that was received in an email from Microsoft on behalf of Red Willow Production Company. It can take up to 2 minutes to receive the email with a verification code. If do not see an email with a verification code in your inbox, verify the email address that was entered is correct and check all other email folders, including your spam folder.
  4. Verify Code – Verify the code you enter matches the code received in the Email.
  5. Send New Code – (Not Required) Send new code to the Email address if you wish to receive a new code.
  6. Change e-mail – (Not Required) Change the email address if you wish. This will become your username.
  7. New Password – Create a new password.
  8. Confirm New Password – Confirm new password by entering password again.
  9. First Name – First Name.
  10. Last Name – Last Name.
  11. Last Four of Tax ID – The Last 4 numbers of the Tax ID associated with the account on file with Red Willow.
  12. Owner Code – The Owner Code associated with the account on file with Red Willow.
  13. Individual or Company – Indicated if the account is for an Individual or Company.
  14. Phone Number – The phone number to be associated with the account.
  15. Create – Create the account

Red Willow Business Associate Portal – Account Sign-In with Verification Code

  1. Send verification code – Send verification code to the Email address above.
  2. Verification code – Enter the code that was received in the Email.
  3. Verify Code – Verify the code you enter matches the code received in the Email.
  4. Send New Code – (Not Required) Send new code to the Email address if you wish.
  5. Continue – Click continue.

ID Verification

Identity Verification

  1. Continue – After signing in, click the Continue button.
  2. Continue – To begin the verification process.
  3. Send verification code – Select a country, enter your mobile phone number, your birth date You will receive text message that reads: “Your Red Willow Production Company verification code is: XXXXX”.
  4. Continue – Enter the verification code that was sent to your phone.
  5. If an identity is found that is linked to your phone number, you will have the option to use the information that was found.
  6. Confirm and Continue – To use the identity info that is linked to your phone.
  7. Update information – To change the identity info that was found.
  8. Confirm Information – If prompted, enter your Legal name, Address, and Last 4 of your Social Security Number.
  9. QR Code – Scan the QR code with your mobile device.
  10. To complete the process, you will use your mobile device camera to capture front/back of your ID and take a selfie to upload.

step 1


Add Contact

Contact Information

  1. Navigate to the Contact Info tab and click Add Contact to add a new address and info.
  2. Complete the new address form and click the Save button.
  3. You will be asked to confirm your submission and will also receive an email notice to verify your new contact has been added.

Edit Contact

Change Contact Information

  1. Navigate to the Contact Info tab and click the edit button under the contact you wish to update.
  2. Verify your information is correct in the address form and click the Save button.
  3. You will be asked to confirm your submission and will also receive an email notice to verify your updates have been made.

Add Payment

These steps are for setting up a new automatic payment to your bank or financial institution if an existing account was not on file.

ACH Payment Information

  1. Navigate to the Payment Info tab and click the ACH payment type.
  2. Verify your information is correct and click Add Bank Info. You will use Plaid to connect to your bank account and be asked to confirm your submission. A verification email will send to confirm the new account was added.

NOTE: If payment type Check is selected you can choose to switch to ACH payment or continue to receive a check by mail.


Edit Payment

Change ACH Payment Information

  1. Navigate to the Payment Info tab and verify you have at least one bank account on file.
  2. Click the Change button and follow the Plaid connection steps to log into your banking account and select the accounts you want to connect. Confirm your submission and save.
  3. If more than one account was found, please select an account in the dropdown labeled “Found more than one Account. Please select one”